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Access Statement

Whilst Marc & Anne would like to welcome all guests we feel we should point out some features of the house which could make access difficult. Penrose Guest House is a Grade II listed building and so we cannot change the exterior or interior to provide wheelchair access.

Steps - Garden: There are 11 steps up to the house, 4 steps to the garden path and then 7 to the house. There are hand rails on one side.

All bedrooms are on the first floor and there are 15 stairs with a banister.

The dining room is on the ground floor and guests are welcome to leave heavy luggage there overnight. Whilst we endeavour always to be there to welcome guests and help with the luggage, we will not carry unreasonably heavy items due to our own long term health issues.

We are willing to provide our brochure in large print upon request. We can provide bills in large print if requested.

There is unrestricted parking in our street and the streets around us. A pay and display car park is 5 minutes walk away by the harbour. It is acceptable to pull up outside our house and drop off luggage and then proceed to find somewhere to park.

We are prepared to cater for vegetarians who eat eggs and cheese, however we require prior notice if people have other specific dietary needs e.g. gluten allergy and we will then buy in special products if they are available locally.

We cannot cater for any pets. We feel due to the number of steps that our premises are not suited for people with assistance dogs.

Our policy is strictly non smoking in the house, including halls, bedrooms and dining room. We have a table and chairs in the garden and guests are welcome to use them at all times and to smoke in the outside covered porch if it is wet.

All our pillows and duvets are made from synthetic material and do not contain feathers or down.

Marc and Anne

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